Frequently Asked Questions (FAQs)
Travel FAQs
General FAQs
Lost Item in Terminal? Please contact our Airport Security Team at (970) 814-4567
Lost at security checkpoint? TSA has its own procedure for items left behind. Reach out to them at 1-866-289-9673 or visit their website here.
Lost Item on aircraft? Please contact your airline.
American Airlines or call (800) 433-7300
Delta Airlines or call (800) 221-1212
United Airlines or call (800) 864-8331
The passenger's airline can issue a pass for someone to escort an unaccompanied minor child, an elderly person or someone with accessibility needs through the security screening checkpoint and to the gate. A pass can also be issued to meet passengers that need special assistance at the gate.
Please be aware that you are still required to show valid government issued photo identification. Allow plenty of time to complete this process with the airline at their ticket counter. It will be helpful if you alert the airline to this request when making reservations. Typically, the airline will only issue one pass. Therefore, you should not bring other children with you.
You can pay for parking at the pay station when you are leaving the parking lot. Please visit our Parking Page for current rates.
We welcome family and friends into the Terminal to pick up a passenger arriving. In fact, the first 2 hours parking in the parking lot is FREE. We recommend meeting passengers on 1st floor by Baggage Claim or on the 2nd floor by the exit lane.
Identification FAQs
Luggage FAQs
Passengers are allowed to bring one quart-sized bag of liquids, gels, aerosols, creams and pastes in carry-on bags through the checkpoint. These are limited to travel-sized containers that are 3.4 ounces (100 milliliters) or less per item. The TSA makes exceptions for medications and liquid needs for infants and children.
A list of acceptable items and search function for permitted and prohibited items can be found on www.tsa.gov.
Consult your airline for more specific information on bag sizes, restrictions, etc.
American Airlines - (800) 433-7300
Delta Airlines - (800) 221-1212
